Shipping Policy

FREE SHIPPING

No promotional code needed for free economy shipping on orders over $60. Orders will ship complete within 3 to 5 business days. Once shipped, your order will arrive between 5-7 days. Free Shipping is not available for Vaccine orders, orders requiring refrigeration, oversized products, or orders shipped outside of the Contiguous United States.

If the Billing & Shipping Address do not match, the order can be held for up to 48 hours for processing. In the event that an order cannot ship complete within that time frame, all available products will ship at the end of 5 business days. Other exclusions may apply. 

FLAT-RATE SHIPPING

Orders under $60 will be charged a flat shipping rate. A flat-rate charge of $9.99 will be added to all orders under $60.

REFRIGERATION & OVERNIGHT FEES

Some items, like vaccines, may need refrigeration. To ensure quality, items requiring refrigeration may incur a $35 refrigeration fee. This includes shipping and ice packs. Vaccines require Refrigerated Shipping and can only be shipped Monday-Thursday. Refrigerated Shipping ensures a 2-Day Arrival. When purchasing refrigerated vaccines, please select Refrigerated Shipping.

SHIPPING TIME FRAME

Most orders placed before 2:00 PM CST Monday-Friday will ship on the same day (excluding Free Shipping orders). Orders placed after 2:00 PM will ship the following business day. We can ship non-prescription items anywhere in the Continental United States. Unfortunately, our pharmacy is currently unable to ship prescriptions to North Carolina, Alaska and Hawaii.

Most orders are shipped from the FarmVet Warehouse or our Pharmacy located in Franklin, TN. Orders being placed in Florida, both prescription and OTC, will ship from our Wellington Store & Pharmacy if all items are available at that location.

* Some custom or specialty items may be shipped directly from the manufacturer.

Please contact Customer Service at info@farmvet.com if you'd like to know if a specific product will be shipped from the manufacturer.